Causes of Hallucinations
Limited or dated training data: the AI system has not seen enough training data
Biased data: incorrect assumptions or conlcusions due to biased training data
Lack of domain knowledge: AI system not interpreting data correctly
Complexity of the task: complex tasks may require nuanced understanding
Memory Limitations: limited context windows or memory leading to facts being dropped
Impact on your business
Error propagation: incorrect recomendations
Lack of trust: erodes trust in AI system eroded
Safety risks: e.g. incorrect medical diagnosis or financial decision
Reputation damage: reputation of individiual or organisation compromised
Wasted time: significant time to remediate the impact
How does Dokifi mitigate hallucinations
There are some accepted approaches to address and mitigate hallucinations:
- Fact-Checking and Verification: One approach is to develop systems that can verify the generated responses against external sources of knowledge, such as databases, encyclopedias, or common-sense knowledge bases
- Human-in-the-Loop: Having human reviewers evaluate and provide feedback on generated responses can help identify and correct hallucinations. This feedback can then be used to refine and improve the LLM
- Improved Training Data: Cleaning and curating high-quality data, with an emphasis on accuracy and diversity, can help reduce the prevalence of hallucinations
- Diverse Ensemble Models: Combining multiple LLMs with different strengths and weaknesses can help identify and filter out hallucinations, as models with different biases are less likely to collectively agree on false information
How Dokifi can help
Here's how:
1, Dokifi keeps a human in the loop, allowing you to use multiple LLMs (up to 10) to help you identify, verify and filter out hallucinations
2, Dokifi determines the "best answer” using powerful algorithms along with the comprehensive data available from multiple LLM’s including your existing Knowledge Base
3, Dokifi enables you to create a "living library” helping you reduce errors while continually improving the content within your organizations’ knowledge base.
4, Dokifi allows you to quickly format your content, maximizing the power and reliability of your AI tools
5, Dokifi syncs with tools like Otter, to verify and manage the transition from AI video to content
Our Services
Auto-Generated Drafts
Draft your initial response using high quality auto-generated text
Augmented Response
Augment and elevate your response using previous responses and other internal documents
Response Refinement
Improve and sharpen your response using alternative suggestions and text summarization
Knowledge Base Enhancement
Manage, grow and enhance your document knowledge base repository with additional AI content
Immediate Value
Intuitive interface allows the user to quickly use multiple LTM’s AI platforms to easily draft, augment and enhance responses by using AI with your existing document knowledge base
Plans
Lite
Enterprise
Lite
$190/month per user
3 AI generation engines, providing alternative suggested responses
Text Summarising and Text Rewrite
Email Support
200 Queries per month
Pro
Enterprise
Lite
$190/month per user
3 AI generation engines, providing alternative suggested responses
Text summarising and Text Rewrite
Email Support
Unlimited queries per month
Enterprise
Enterprise
Enterprise
Contact Dokifi to get a customised quote
3 or more AI generation engines providing alternative suggested responses
Text summarise / Expansion / rewrite
Priority Email and phone support
Unlimited queries per month
AI Knowledge Exchange to allow you to search your previous bids and company documents